Frequenty Asked Questions

HOW FAR IN ADVANCE SHOULD I BEGIN DRESS SHOPPING?
To ensure you’re not rushed with your decision-making, we recommend that you begin dress shopping 9-12 months in advance of your wedding date, purchasing 8-10 months in advance of your wedding date. This shopping time is the ideal, not the absolute. 

HELP! I'M GETTING MARRIED IN 4 MONTHS!! – is it too late to get a gown from you?

No, it’s not too late, but every second counts! Your options include buying one of our samples off the rack or working with a consultant to determine which designers can meet your time frame for a "special order" gown, which could include an additional rush charge.

 

DO I NEED AN APPOINTMENT?
Yes, our private fittings are by appointment only and are required for brides who are on the serious hunt & ready to purchase their gown. Please use our booking page or call our store. 

Just looking for inspiration to start? Check out our Facebook & Instagram page

HOW LONG WILL MY APPOINTMENT BE?
Our private fittings are scheduled for one hour, but rest assured that if we run over, we will happily schedule another appointment with you to make sure you're taken care of. If you’re not local to Red Deer, let us know in advance so that we can try to accommodate an hour and a half appointment.

WHAT IS THE PRICE RANGE OF YOUR GOWNS?
Our made-to-order gowns range from $800 - $5,000, with the bulk of our gowns being in the $1,500-$2,500 range. We encourage you to refer to our Wedding Dresses page in order to best understand the price ranges of each designer.

WHAT SIZE GOWNS ARE AVAILABLE TO TRY ON AT NOVIA MIA BRIDAL?
Our dress samples range from size 6-24. If your sizing is outside the range mentioned above, we have creative ways of making sure you can experience the look of your desired dress. 

DO YOU CARRY THE SAME GOWNS AT YOUR CALGARY?
There is a slight variation in our selections and designers between cities. We've tried to keep the designers that we carry and the gowns in those stores updated via our Wedding Dresses Tab. However, if there are situations when only one store carries the gown.  Unfortunately, at this time we do not offer transfer of stock between store location. 
 

HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
As much as we love the idea of a party in our store, we believe that your fitting should be as intimate as possible. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. For your sake, we advise keeping your support crew under 5 and for our sake, so that we can comfortably accommodate everyone in our boutique.

DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?
Aside from your shining self, we invite you to bring any undergarments (preferably nude!), inspirational photos or shoes that you’re considering wearing on your wedding day, if applicable.

DO YOU OFFER/INCLUDE ALTERATIONS?
Alternations are a separate cost from the purchase of your gown. We have connected with a handful of local seamstresses in the Red Deer area to refer you to.  However, we do not offer in-house alterations. Please note, we are not in contractual agreements with our recommended seamstresses, nor do we receive any payment from them for your business.

HOW MUCH DO ALTERATIONS TYPICALLY COST?
Our gowns are quite simple to alter, but depending on the severity of your alterations needs, expect costs to range from $250-500 on average. For any major customizations, costs can go upwards of $700-900. 

WHAT IS A TRUNK SHOW?
A trunk show is a limited period of time for brides to view additional styles from a particular designer outside of what Novia Mia Bridal has previously curated in store. In some cases, there is special pricing available during the show. These trunk shows are by appointment only and have limited times to view, so please book your appointment as soon as you know you want to be part of this experience.

IS THERE A CANCELLATION POLICY?
Yes, we kindly ask that you give us at least 48 hours notice if you need to cancel or re-schedule your fitting. Since we are appointment-only, we thank you in advance for your cooperation, as we take in a very limited amount of brides a day. 

RETURNS + EXCHANGES
All gowns, bridal accessories, and jewelry, are all final sale. Terms and conditions are required to be signed before making any made-to-order purchases with us. 

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